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Elena Anne Ford-Niarchos (born May 25, 1966) is an American businesswoman. She is the Chief Customer Experience Officer at Ford Motor Company and the first woman in the Ford family to hold an executive position at the company.
Elena Ford is the great-great-granddaughter of Henry Ford and the chief dealer engagement officer at Ford Motor Company. She works with Ford's 10,000 dealers worldwide to transform their business and customer experience.
12. Sept. 2023 · Elena Ford, cousin of Executive Chair Bill Ford, was promoted to the newly created position of chief dealer engagement officer effective Tuesday, from her previous position of chief customer...
12. Sept. 2023 · By THE ASSOCIATED PRESS. Updated 9:59 AM PDT, September 12, 2023. The great-great-granddaughter and great-great-grandson of founder Henry Ford would be taking on leadership roles at the 120-old automaker. Elena Ford, who had been serving as chief customer experience officer, becomes the company’s chief dealer engagement officer.
Ford Motor Company. 2.39M subscribers. 5.4K views 2 years ago #Ford. ...more. Ford Motor Company's Chief Customer Experience Officer Elena Ford discusses designing for customers.Learn more...
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Elena Ford is chief customer experience officer, Ford Motor Company. In this role, she leads the organization responsible for creating a world-class customer experience throughout the entire ownership cycle. She reports to Kumar Galhotra, Ford president, Americas and International Markets Group. She is also responsible for integrating the work ...
25. März 2017 · Elena Ford is the vice president of Ford Global Dealer and Consumer Experience, and the first woman in the Ford family to take a high-level role in running the company. She shares her passion for cars, innovation and customer satisfaction, and how she breaks the glass ceiling in the family business.
