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Vor 5 Tagen · Thank you for using our online services site. Making an online payment once your water service has been disconnected does not automatically schedule the reconnection of your water service. All past-due bills, late penalties and deposits must be paid before services will be reconnected.
- City Council
About Meetings. The City Council meets every Tuesday at 6...
- Tuscaloosa 311
Tuscaloosa 311 is the three-digit non-emergency telephone...
- City Services
Located along the banks of the Black Warrior River in...
- Account Service Center
New customers who wish to apply for a new water, sewer and...
- Water
Water. Our offices are located one block south of University...
- Building & Inspections
Wastewater – Demolition of any structure that has or had...
- Municipal Court
Located along the banks of the Black Warrior River in...
- Police
During his time as PIO, he created and implemented the...
- City Council
- Billing Information
- Payments
- Checks
- Delinquent Accounts and Service Restoration
- Rates and Consumption
A normal billing cycle is approximately 30 days.If a meter reading is unobtainable, a bill will be issued based upon estimated consumption.Failure to receive a bill does not exempt the customer from timely payment or preclude service termination.Customers can view their current and past 12 months bills online at http://www.tuscaloosa.com/onlinebills.Payments may be made by the following methods:Payments made by check or money order should be made payable to the City of Tuscaloosa. Please include the customer number on the check or money order. Allow at least five days for mail payments to...Payments made in our offices or drive-thru using a credit or debit card require proper identification. The person presenting the credit / debit card must be the person in the photo ID, and the name...For proper credit, please return the bill stub with the payment in the envelope provided. Please also present the payment stub with payments made in person.Please be advised that the City of Tuscaloosa processes check payments through an “electronic check debit system.” When a customer pays a water bill using a check, the City will electronically debi...Paying a water bill using a check authorizes the City to process the check through the electronic check debit system described above.Personal checks cannot be accepted on disconnected accounts with a balance on the disconnect date in excess of $200. The full balance must be paid with cash, certified check or debit/credit card be...Checks returned to the City by the customer's financial institution for any reason will result in the assessment of additional charges and possible service termination.Payments must be received in our office by the bill delinquent date. Otherwise, the account is subject to service interruption and additional fees.If water service is disconnected for non-payment, the customer must pay the outstanding balance in full, including fees, before service will be restored.Making a payment after service has been disconnected does not automatically schedule the reconnection of service. Customers should contact the Water Business Office either in person, by email at ub...Customers who have made payment and filed for service reconnection should insure that all faucets and fixtures are turned off at the service address. Technicians cannot leave a meter on at an addre...Residential customers’ water consumption is billed in units of ten cubic feet. Ten cubic feet of water equals 74.8 gallons.Sewer charges are based on a customer’s water consumption.A current schedule of rates is posted here.Citizen Self Service. Contact Us. Utility Billing. To Make a Payment Click Here. To View Current and Past Bill History: Please enter Account Number and Customer ID. When entering Account Number, do not use the Account-Bill#.Payments can now be made by using our new payment solution. To Make a Payment Click Here.
5. Okt. 2020 · October 5, 2020. The City of Tuscaloosa has reinstated online bill payments for water and sewer services beginning Monday, Oct. 5. Online services were temporarily suspended following a ransomware attack on Tyler Technologies, a vendor providing billing software used by the City.
The City of Tuscaloosa Water and Sewer Department provides water and sewer services to the city of Tuscaloosa, Alabama, and its surrounding areas. The department's services include account management, bill payment, new account setup, and service transfers.
1. Nov. 2021 · NEWS. City faces $2M in unpaid water, sewer bills, but financial aid is available for some. Jason Morton. The Tuscaloosa News. 0:04. 1:18. With patience and understanding leading to an almost...
