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  1. Learn how to obtain a copy of your Duke Health medical records through My Duke Health, email, fax, mail, or third party requests. Find out about the Notice of Privacy Practices and interpreter services for patients who prefer other languages.

  2. Written authorization is required for medical records and must be submitted directly to the Duke Health Information Management department. You may mail the request to the centralized release of information department: Duke University Hospital Health Information Management Release of Information PO Box 3016 Durham, NC 27710 919-684-1700

    • Scheduling Appointments
    • Financial and Billing Questions
    • Covid-19 Update
    • Sending Radiology Images to A Hospital Or Physician Outside of Duke
    • Uploading Your Images from An Outside Hospital to Duke Health
    • Viewing Your Radiology Images Through Duke MyChart
    • Requesting Your Radiology Images Or Medical Records on CD

    All appointments including Breast Imaging, CT, MRI, and Ultrasound are scheduled by a referring physician’s office through Radiology Centralized Scheduling at (919) 684-7999.

    For complete information regarding insurance, billing, and financial assistance, please visit Paying for Care. If you cannot find what you are looking for or have additional questions, please call our Customer Service Center at (919) 620-4555 (local) or 1-800-782-6945(toll-free), 8:00 am to 5:00 pm Monday through Friday.

    Due to COVID-19, we are changing our processes to assist you. If you would like to request a copy of your radiology studies from a Duke Health entity, please use the information below. Please do not come into the hospital to request copies of radiology images.

    Duke University Hospital, Department of Radiology is pleased to offer patients contactless transfer of radiology images. Patients may request images to be sent to their homes or to the physician’s office. Our goal is to transfer radiology images between patients, hospitals, and physicians, securely, always protecting patient privacy in the most eff...

    Tech-savvy patients who already have their images on CD or flash drive may upload their images to Duke. Please contact the Radiology Image Library Manager at (919) 684-7689 or a Team Lead at (919) 684-7266. We can create a “temporary” account in Duke Powershare to allow you to upload your images. You will be asked for your full name and valid email...

    View or print your records, including radiologic imaging studies, from the Duke MyChart patient portal. If you are a new Duke MyChart user and would like to sign up to create an account, please click here.

    Duke will provide your radiologic study or other medical records on CD upon written request. Click herefor further details.

  3. 1. Apr. 2019 · Learn how to request your medical records from Duke University Hospital and other Duke Health entities. Follow the instructions for completing the form and choose the format, purpose, and recipient of your records.

  4. www.dukemychart.org › home › AuthenticationMyChart - Login Page

    MyChart Username. Password. Forgot username? Forgot password? New User? Sign up now. Pay As Guest. If you need assistance with logging into MyChart, please contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. Duke MyChart is now My Duke Health.