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  1. Philip Bayard Crosby (* 18. Juni 1926 in Wheeling, West Virginia; † 18. August 2001 in Winter Park, Florida) war neben Joseph M. Juran und W. Edwards Deming einer der großen „Qualitätsgurus“ im Management.

  2. Philip Bayard "Phil" Crosby, (June 18, 1926 – August 18, 2001) was an American businessman and author who contributed to management theory and quality management practices. Crosby initiated the Zero Defects program at the Martin Company.

  3. Although he was a man dedicated to his companies, Philip Crosby spent a lot of time with his family. They lived in Winter Park, Florida, with his wife Peggy. In the summertime, they would spend time at their other property located in Highlands, North Carolina.

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  4. Personal life. Crosby was married four times to: Sandra Jo Drummond, a Las Vegas showgirl (1958–1963); two children, daughter Dixie Lee Crosby (deceased) and son Brian Patrick Crosby (deceased). Mary Joyce Gabbard, an airline stewardess (1964–1966); two children, daughter Mary Elizabeth Crosby and son Bing (known as 'Flip') Crosby.

  5. Biography. Philip Bayard Crosby was born in 1926 in the state of Virginia and died in North Carolina in 2011, at age 75. It was within the United States where he spent his life and practiced most of his career, working for large North American companies.

  6. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.

  7. 4. Aug. 2014 · Philip Bayard “Phil” Crosby, one of the most influential quality gurus of the 20th century, passed away August 18, 2001, so I thought it fitting to focus on some his messages for this August column.