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6. Okt. 2020 · A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today.
- Get It in The Diary. now.
- Meet Before The Meeting
- Invite The Right People
- No Surprises
- No Devices
- Strategy vs Operational
- Avoid The Past
- Celebrate Success
- Focus on Gaps
- So What? What Now?
You need your reviews in the diary for the next 12 months. Why ? 1. Your clients' diary is likely to be empty so you'll generally get the date of your choice. 2. The more advance notice, the more chance you'll get an appointment. If it's January and you ask to meet in June, how can they refuse? If you're asking to meet next week, chances are they m...
If nothing else, do this one thing. Schedule a 30-minute call in advance of the review to hold a pre-meeting briefing. Ask: 1. What are you interested in exploring during the review? 2. What are your pain points? 3. What are your goals? What targets do you have as an individual and as a business? 4. Has anything changed about your role? Do you have...
Don't do it alone. Don't have a cast of thousands either. Invite stakeholders familiar with the program and who can make a valuable contribution. Gather decision makers and strategic influencers. You'll have a meaningful discussion on program outcomes and priorities. It's also efficient. You'll gain agreement on tactics and identify (and overcome) ...
Simple rule: make sure everyone knows what the review is about, why they need to be there and what's required of them "Business Review" is not an agenda. If you've followed Tip #2then you're already clear on what you want to discuss and why. Get these into an agenda, but be discerning: not every topic can make the short list. Focus on two or three ...
So this can be tough, especially when you're the supplier, and you are telling the client to get off their phone. For an effective Business Review everyone must be present - in mind and body. When participants are on their laptops or phones it is frustrating, distracting and quite frankly, rude. Even David Cameron banned mobile phones from cabinet....
Keep them apart is all I can say. Now don't get me wrong, how you interact with your client and fulfil your products and services are very important. Discussions often reveal underlying issues that are part of a wider problem that may impact profitability and retention. However, you only have 90 minutes to present the last quarter, agree on priorit...
You want to learn from history, not re-live it. Don't get distracted during your meeting dredging up old issues. What you learned from them, and what you're doing about it are the emphases. The Business Review is about making major decisions to move the program into the next quarter, so spend most of your time forward focused and discussing the opp...
The Business Review is a perfect opportunity to share the success of your program. What has gone well and why and acknowledge the contribution of those who made it happen. Take time to recognise achievement: 1. Highlight the positive impact to the business 2. Consider if you've met the target. It worth continuing to pursue 3. Make sure you have som...
A gap analysis is simply this: 1. Define your future state 2. Analyse your current situation 3. Identify how you'll get from here to there This is what will drive your program forward. Embrace continuous improvement opportunities and spend time on devising strategies that address them. Think innovation - explore new ways to solve old problems. I en...
My former manager, Rebecca Pulhamshared this wisdom with me many years ago and I've lived by it. When you are presenting recommendations, trends, data, observations - basically, anything - you must be able to answer those two powerful questions: So what? What now? Do not make statements. Build the story, capture the imagination. Inspire your client...
Harvard Business Review publishes new and authoritative ideas for improving the practice of management. Written by leading business thinkers and executives, HBR gives readers a first look at cutting-edge ideas and their real-world applications in areas like strategy, leadership, marketing, team management, and professional development.
16. Dez. 2014 · HBR's 10 Must-Read series is the definitive collection of ideas and best practices for aspiring and experienced leaders alike. These books offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager. Each book is packed with advice and inspiration from leading experts ...
18. Apr. 2024 · A Business Review presents an ideal opportunity to deliver on the promises made during the sales process and to guide the customer towards achieving their aspirations. Here are some key practices:
13. Jan. 2023 · By following these four actions—setting thoughtful, strategically aligned targets using the right methodology; building a tailored and lean review process; encouraging constructive dialogue with an empowered management team; and then drawing sometimes hard consequences based on progress achieved—companies can create the type of ...
