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The Managed Heart: Commercialization of Human Feeling, by Arlie Russell Hochschild, was first published in 1983. [1] . In it, she documents how social situations influence emotions through the experiences of flight attendants and bill collectors. A 20th Anniversary edition with a new afterword added by the author was published in 2003.
- Arlie Russell Hochschild
- 1983, with reissues in 2003 and 2012
- 1983
- The University of California Press
The Managed Heart: Commercialization of Human Feeling on JSTOR. ARLIE RUSSELL HOCHSCHILD. Copyright Date: 2012. Edition: 1. Published by: University of California Press. Pages: 339. https://www.jstor.org/stable/10.1525/j.ctt1pn9bk. Select all. (For EndNote, Zotero, Mendeley) (For BibTex) Front Matter. (pp. i-vi) Front Matter. (pp. i-vi)
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The Managed Heart. : Arlie Russell Hochschild. University of California Press, 1983 - History - 307 pages. In private life, we try to induce or suppress love, envy, and anger through deep...
31. März 2012 · In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of ...
- Arlie Russell Hochschild
- March 31, 2012
- 1983
1. Nov. 1983 · The Managed Heart: Commercialization of Human Feeling. Arlie Russell Hochschild. 3.99. 955 ratings82 reviews. In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting.
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- Paperback
- Arlie Russell Hochschild
The Managed Heart: Commercialization of Human Feeling by Arlie Russell Hochschild. Berkeley, University of California Press, 1983. 307 pp. $14.95. 176 | POLITICAL SCIENCE QUARTERLY. suggestions about how biopolitics research might be redirected in the future.
We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors.
